Terms and Conditions

Eligibility

To be eligible for a WA Seniors Card, you must meet the following requirements:

1. Age Requirement

  • As of 1 July 2015, the eligibility age for your WA Seniors Card increased from 60 to 61 years. Since then, the qualifying age has been gradually increasing by one year every two years, and will reach 65 years by 1 July 2023
  • The following table indicates the applicants' age to apply for the WA Seniors Card. Depending on your date of birth:
    • Date of birth Age to qualify for a WA Seniors Card
    Before 1 July 1955 60 years
    1 July 1955 to 30 June 1956 61 years
    1 July 1956 to 30 June 1957 62 years
    1 July 1957 to 30 June 1958 63 years
    1 July 1958 to 30 June 1959 64 years
    After 30 June 1959 65 years

2. Australian Citizenship or Australian Permanent Resident

  • You must be a Citizen of Australia or be a Permanent Resident of Australia.
  • New Zealand Citizens are considered to be an Australian Permanent Resident for the purpose of the WA Seniors Card program.
  • If you hold a bridging visa and have applied for a Subclass 804 Aged Parent Visa or a Subclass 864 Contributory Aged Parent Visa, you may apply for a WA Seniors Card if 18 months have passed since your bridging visa was granted. You will need to provide us with a visa grant notice of your bridging visa and complete a statutory declaration by contacting us.
  • If you hold a Subclass 410 Retirement Visa, a Subclass 892 State or Territory Sponsored Business Owner Visa, or a Subclass 893 State or Territory Sponsored Investor Visa, you may apply for a WA Seniors Card. You will need to provide us with a visa grant notice of your visa and complete a statutory declaration by contacting us .
  • All other temporary immigration visa holders are not eligible to apply for a WA Seniors Card.

3. Reside in Western Australia

  • You must reside in Western Australia or be present in Western Australia for more than half the year and cannot have permanent residence outside Western Australia.
  • If you have no fixed address or if you are temporarily residing with someone else, please contact the WA Seniors Card Centre for information on how you may apply for a WA Seniors Card.

4. Working Hours

  • You must work 25 hours or less per week in paid employment.
  • If you are employed on a casual or seasonal basis, the working hours over the last 12-month period are used to determine your average working hours.
  • Paid leave (e.g. annual leave, long service leave and sick leave) is included when calculating your working hours per week. For example, if you work part-time for 20 hours per week and receive four weeks of paid annual leave, your working hours are 20 hours per week.
  • If you are retiring from full-time work, you are considered eligible the day after your retirement if you are no longer working.
  • If you are retiring from full-time work and reducing to part-time work, then your current part-time hours are used to determine whether you meet eligibility.

Identification

  1. When applying for a WA Seniors Card, you must provide 100 points of identification that provides:
    • Photo identification
    • Date of birth
    • Proof of Australian or New Zealand citizenship or Australian permanent residency
    • Proof of your current WA residential address
  2. If your name differs from your identification documents, the following documents can be provided: a Marriage Certificate, Divorce Papers, and a Change of Name Certificate from the Registrar General. These documents do not contribute to the 100-point identification score and only verify your name change.
  3. If you are unable to provide us a copy of either an Australian or New Zealand Birth Certificate, Australian or New Zealand Passport, or Australian or New Zealand Citizenship certificate, you will need to demonstrate that you satisfy the permanent residency requirement. To fulfil this requirement, you must provide us with a copy of your visa grant notification letter issued by the Department of Immigration and Border Protection that indicates you have a permanent visa.
  4. If you apply by post, you must provide a copy of each identification document. The photocopy submitted must be legible to read. The WA Seniors Card Centre may contact you to resend your documents if they are not legible.
  5. A WA Seniors Card will only be issued in your name, as shown on your identification documents.
  6. If you are applying for a replacement card, the replacement card will be sent to your current address. If your address has changed, you will need to update the details.
  7. The following identification documents are accepted ( note: you must provide either a primary or secondary document that includes your photograph):

    Category A

    You must provide either; ONE Category A document OR at least ONE Category B document that includes a photograph.

    Primary document Points
    Australian Certificate or Birth Card
    (extracts are not acceptable)     		70
    Australian Passport
    (current or expired within the last two years but not cancelled)     		70
    Australian Citizenship Certificate 70
    International Passport
    (current, not expired or cancelled)     		70

    Category B

    Your initial document from this group will be awarded 40 points, any additional documents are awarded 25.

    Primary document Points
    WA Drivers Licence 40
    Tertiary Education Institution Identity 40
    Department of Veteran Affairs Card 40
    Centrelink Card 40
    Photo Card Issued by the Department of Transport 40
    Working With Children Card 40

    Category C

    All documents in this group attract 25 points. Only one card from each institution may be counted.

    Primary document Points
    Medicare Card 25
    Council Rates Notice 25
    Utility Bills
    (e.g. Electricity, Water, Gas)     		25
    Motor Vehicle Registration 25
    Debit or Credit Card 25

Payments

  1. Payments will only be made by Electronic Funds Transfer (EFT).
  2. You are responsible for ensuring that the WA Seniors Card Centre holds your current and correct bank account details.
  3. Payments will only be made into accounts with a bank, building society, a cooperative or similar financial institution in Australia.
  4. Payments will only be made into an account (including a joint account) in your name except in the following circumstances:
    • Payment may be made into your partner’s bank account only if they hold a current WA Seniors Card and you notify the WA Seniors Card Centre to link your WA Senior Card account with your partner.
    • Payment may be made into accounts in the name of a person holding an Enduring Power of Attorney for you. Evidence must be provided.
    • Payments may also be made into accounts in the name of the person appointed your Guardian by the State Administrative Tribunal. Evidence must be provided.
  5. Payments will not be made into:
    • accounts in a former name i.e. maiden name;
    • business accounts;
    • accounts held by religious organisations or charities; or
    • trust accounts other than those conducted in accordance with appointments made by the State Administrative Tribunal.
  6. The Department of Communities reserves the right to suspend any rebate or concessions payments where the bank account details provided do not meet the above conditions. If you do not have legal access to an account, you will need to contact the WA Seniors Card Centre on the details below to discuss your options.
  7. For the Cost of Living Rebate, applications must be received by 31 May for payment to occur that year.
  8. You are responsible for ensuring your banking details are up to date by 31 May of each year to be eligible for that year’s Cost of Living Rebate. If your bank account details are not correct at the time of the annual payment and you do not update your bank details by 31 May of the subsequent year, payment of the cost of Living Rebate will be cancelled.
  9. If your WA Seniors Card has been suspended or deactivated, you are not eligible to receive any rebates or payments and must reapply.

Privacy policy

  1. The Department of Communities reserves the right to share your personal information collected in this form with other State and Commonwealth Government agencies. Non identifying information may be shared with our business partners to undertake analytics and to provide ongoing benefits to our members.

Other conditions

  1. You must not allow any other person to use your WA Seniors Card. If you do both you and they maybe committing a criminal offence. You must acknowledge that the benefits provided by the WA Seniors Card may change from time to time, and certain benefits may be cancelled altogether. The Department of Communities reserves the right to amend the Terms and Conditions at any time.

Business conditions

  1. The discounts on this website apply only to WA Seniors Card members. They do not apply to family members or friends.
  2. Some participating businesses have applied conditions and exclusions to their discount offer. Always contact the participating business to ensure you are aware of conditions and exclusions that may apply prior to purchasing.
  3. Businesses are not obliged to honour discounts after the transaction has occurred; therefore, you must advise that you are a WA Seniors Card member before the sale of goods or services.
  4. Unless otherwise stated, the discount offer cannot be used in conjunction with any other offer.
  5. The discounts on this website are provided for information purposes only. The Government of Western Australia does not endorse or make any guarantee as to the suitability or quality of the goods and services offered by the businesses listed. Before purchasing from a listed business, you should decide whether the product or service is of good quality and whether it is suitable for your needs.
  6. The Government of Western Australia does not accept any liability for any cost, damage, expense or loss, howsoever arising (including as a result of negligence) from the use of or reliance upon the information contained within this website.
  7. Whilst every effort has been made to ensure that the information on the website is accurate and up-to-date at the time of publication, the Government of Western Australia does not accept any responsibility for any errors, omissions, inaccuracies or changes in policy or products of businesses listed. Accordingly, users of this guide must independently verify any information contained in this directory and, if necessary, obtain their own professional advice.